We are experts in the field of customer support, tailored for the iGaming industry.
We are the voice of your brand to your players. By solving their problems, we provide you with valuable insights which drive growth.
Our job is to build solutions for all of the problems, you didn’t even know existed.
We are focused on constant innovation and learning. our goal is to continually improve and challenge our own views and tools.
" We had the pleasure of building a strong and very profitable partnership with Reactivation Group. They were the first outbound company to really collaborate in true partnership with us and the results speak for themselves"
"I was recommended to Reactivation Group by word of mouth and the results went over my expectations. They managed to reactivate a large amount of our valuable players. We have continued to use the Sales services for all our other markets as well and started to use their excellent Customer Support team for our Nordic markets, overall extremely happy with our results!"
When launching our new site, we needed a partner who could provide us with both Sales-, Customer Support and VIP services. Reactivation Groups professional attitude and deep knowledge of the iGaming sector has truly been a success factor for our fruitful partnership. Would highly recommend Reactivation Group to everyone in need of services within the iGaming industry!
"We have had the pleasure of having Reactivation Group as partners for the past 6 months, and we couldn't be happier with the support team and management. Our players get the highest level of support and Reactivation Group is very flexible and understanding to all kinds of changes in the day-to-day business. I can heartfully recommend their services to anyone needing great customer support!"
"We partnered up with Reactivation Group this summer after having launched our brand frankfred.com. Since the start, we’ve seen great results and experienced a very professional approach, great reporting/feedback and quality of the calls. We are very happy with this partnership!"
Since our inception in Malta 3 years ago and our move to Barcelona a year later, Reactivation Group has been able to continually grow and adapt to our merchants' needs.
Because of that over time our focus gradually shifted towards providing the best possible Customer Support service and experience to the gaming operators. Our native speaking agents are the voice of our client's brands to their players and strive to provide solutions to problems, no one even knew existed.
To celebrate this path in our development and spread the good news, we decided to go for a new name for the company, combined with a strong new design and presence on the market.